Privacy Policy

Effective date: January 3, 2026

Personal Information

Throughline Film Foundation (“Throughline,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information through our website (the “Site”).

1. Who we are

Throughline Film Foundation is a federally incorporated Canadian registered charity dedicated to advancing education and public understanding through film, mentorship, and related charitable activities.

2. Information we collect

We collect only the personal information necessary to operate our Site and carry out our charitable activities.

This may include:

  1. name and contact information (such as email address);

  2. information you provide through contact or inquiry forms;

  3. information submitted in connection with volunteer, partnership, or program inquiries;

  4. donation-related information (processed by third-party payment providers);

  5. limited technical information such as IP address, browser type, and device data.

We do not knowingly collect personal information from children under the age of 16 without appropriate consent.

3. How we collect information

Personal information is collected when you:

  1. visit our Site;

  2. submit a form or inquiry;

  3. make a donation;

  4. communicate with us by email or other means.

Our Site is hosted on Squarespace, which may collect certain information automatically through cookies, analytics tools, and standard server logs.

4. How we use information

We use personal information only for purposes consistent with our charitable mission, including:

  1. responding to inquiries and communications;

  2. administering programs, applications, or volunteer engagement;

  3. issuing donation receipts in accordance with Canadian tax law;

  4. maintaining internal records and compliance obligations;

  5. improving the functionality and content of our Site.

  6. We do not sell or rent personal information.

5. Donations and payment processing

Donations made through the Site are processed by third-party payment processors. We do not store full credit card information on our servers.

Payment processors are responsible for handling your payment information securely in accordance with their own privacy policies and applicable laws.

6. Cookies and analytics

Our Site may use cookies and similar technologies provided by Squarespace and third-party services (such as analytics tools) to:

  1. understand how visitors use the Site;

  2. improve performance and usability;

  3. maintain security.

You can adjust your browser settings to refuse cookies or notify you when cookies are used. Some features of the Site may not function properly if cookies are disabled.

7. Disclosure of information

We may disclose personal information only:

  1. to service providers who assist us in operating the Site or carrying out our activities (such as website hosting, email services, or payment processing);

  2. where required by law, regulation, or legal process;

  3. to protect the rights, property, or safety of Throughline or others.

Service providers are given access only to the information necessary to perform their services and are expected to protect it appropriately.

8. Data storage and security

Personal information is stored using reasonable administrative, technical, and physical safeguards appropriate to its sensitivity.

While we take reasonable steps to protect personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

9. Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law (including tax and record-keeping obligations).

10. Access and correction

You may request access to, or correction of, your personal information by contacting us. We may require verification of identity before responding to such requests.

11. Third-party websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

13. Contact

Questions or concerns about this Privacy Policy or our handling of personal information may be directed to us via the contact information provided on the Contact Us page of this Site.